From: Emmanuel Sopeju
Sent: January-17-12 6:45 PM
 

Hello Janice:

This purchase was my first one from Ashlin.  I have been very satisfied and impressed with the service provided by your company.  The item that I bought was not expensive,

but believe me, I have been treated like a million dollar customer.  I had  a call and a follow-up email from Andrew Lindzon.   My order was expedited and received promptly as promised.

I am glad that there are still companies like yours,  that treats customers with integrity.

Thanks and I hope to do business with you again.

Emmanuel.

Sent: Friday, January 06, 2012 3:43 PM
Subject: Re: your projector is shipping tonight or tomorrow

Thank you ...thank you...I can hardly wait! You dah man!

Thanks Andrew.

Robert Atkinson

From: Graham Finney [mailto:graham.finney@performanceanalytics.ca]
Sent: Wednesday, November 23, 2011 10:12 PM
To: John Mason
Subject: RE: InFocus IN3114 Projector

John, I have to say that I really appreciate the wonderful customer service you and Ashlin provided.  We have a major presentation tomorrow with 120 people attending, and only realized yesterday that one of our projectors would not meet the specifications we needed for some of the demonstrations.  You were not the first vendor I contacted, but you were the first and ONLY one who took the time to listen to my needs, understand and explain the situation we faced on your web site, and took the extra steps to resolve it.  Then you made sure we were able to get our product in less than 24 hours!! 

We are a small company and don’t often get that extra treatment, so I will definitely return when we need any additional equipment.  Thank you and Andrew for your great customer service.  If you have a mailing list, please add me so I’m reminded of your company. 

John, it was a pleasure dealing with you and your company – it is refreshing to realize that there are vendors who care.

Regards

Graham Finney, CMA

Vice President Services

Performance Analytics Corporation

Office:    (905) 847-2543

Email:      Graham.Finney@PerformanceAnalytics.ca

Web:       www.PerformanceAnalytics.ca

Office of the CFO Solution Specialists

Sent: Monday, May 02, 2011 2:55 PM

To: Andrew S Lindzon

Subject: Screen project

Hi Andrew,

I wanted to tell you that we are very happy with how the project unfolded, and thrilled with the final result. Everyone was very professional and so easy to work with. Kudos to you and your team for a job well done.

Thanks!

Karen Rosen

Chair, Fieldstone Parents'''''''' Association

3/31/2010

Andrew talked about personalized service, but it really rang true (excuse the telecom pun) when he called me from his home in the evening to ensure I got set-up alright. I’d certainly recommend him as you consider a potential TalkSwitch implementation.