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Terms & Conditions
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order reserves the right to make changes to this site and these terms and conditions at any time.
1) Ashlin reserves the right to refuse any order.
2) Price and Availability information are dynamic. If an item cannot be shipped, that was available when you placed your order, we will contact you as soon as we can. If an item is mispriced or discontinued we will inform you before we process your order.
3) Shipping prices are based on normal orders shipped to standard locations. Remote location, and very heavy or bulky items might have additional shipping fees. You will be informed before your order is processed if the shipping cost is more than our standard rates*.
4) Many provinces now charge environmental fees that we have to pass along. We will add them to your order and send you the revision. In the event an environmental fee is applicable to your order that we were not aware of, we will invoice the fee when we become aware. None of the product prices include environmental fees.
5) Returns. If an item is ordered in error and needs to be returned, then we will do our best for you to minimize costs. Let us know and we will contact the distributor and manufacturer to get a restocking quote. We will do our best to minimize your cost. It is best to seek our advice before you purchase to ensure the products you are ordering will satisfy your requirements.
6) Warranties: Ashlin complies with Manufacturer policies for warranty. In some cases they allow us to exchange or refund items in the first 30 days that are defective. Some manufacturers do not allow this, and always want to repair or replace themselves. In any case, if you think a product is defective, then please contact the manufacturer''''''''s tech support for assistance. Often they can fix the problem without any shipping required and if it cannot be fixed they will tell you if we can deal with the issue or if you have to work with them directly. If technical support does not resolve the issue, then please record the call reference information so that you can provide that information to us when you call.
7) Competitive Prices: We will do our best to match or beat competitive prices, but we have no price guarantee.
*standard shipping rates
- $10 Pickup, can be waived in some cases
- $20 Ground
- $30 Same Day - requires local stock
- $40 Hot or Air
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